Bambus Contact Center is a constitutive jigsaw of Bambus Group. It was established in 2019 as a result of increasing needs of the market. With the expertise on board, Bambus Contact Center now provides a range of services which aim to facilitate companies’ overloaded work. We are located in Prishtina, however, our services are delivered overseas in a high quality and on time.
Facts about us
Bambus Group follows leading security practices for the safety of our gathered Data and Information. This compliance provides assurance to our clients that we’re frequently updating our Quality and Security Management Program in complete accordance to GDPR and ISO international standards. Our services are certified by TÜV NORD with ISO 9001 and DIN ISO / IEC 27001:2013 “Information Security Management Systems”.
In order to be able to gather conclusive data, come up with worthwhile results, and draw meaningful conclusions, it is important to prepare our agents professionally. By implementing standard ISO DIN 9001, every process within Bambus Contact Center is carefully defined and controlled by the Human Resource Department.