Let us talk! – with you, for you, and with your customers.

We provide a wide range of services for facilitating any company’s overloaded work while maximizing productivity and saving time!

Join our team!

Let us talk! – with you, for you, and with your customers.

We provide a wide range of services for facilitating any company’s overloaded work while maximizing productivity and saving time!

We are your one stop shop for all your needs to deliver the best customer experience at a price you can afford.
At Bambus Contact Center we provide a combination of a 100% cloud contact center solution combined with telecom carrier services and multilingual agents that are trained in various industries.

Inbound

We offer inbound services with competitive pricing along with a strong list of features and exceptional customer service.

Outbound

We provide professional outbound services for companies seeking to actively engage with potential or existing customers and earn valuable insights about products and services as well as increasing their revenue and retention.

Repair Center

Our Repair Center services are delivered by our exclusive partner, Aixtema in Aachen. In aixtema Repair Center, our expert technicians and engineers handle orders, claims and returns of equipment from IT, telecommunication and electronics.

Technical Setups

We offer managing technical support contacts for companies that would like to setup their business. We further provide IT infrastructures, management of data, communication, and security.

Bambus Contact Center keeps you on the edge of the market!

We provide you with a range of services at high speed and competitive costs!
Individual packages

No size fits all! Together with our client we tailor the optimal package of services which responds best to their needs.

High speed

Time is precious for any business’ smooth function. We have the necessary resources to ensure any service is delivered with no delay.

Global coverage

Our team is there to ensure that services’ delivery knows no borders! We reach out to people both locally and overseas.

WHY OUR SERVICES?

Our People

Our agents are friendly people who are equipped with a multi-cultural and cross-industrial understanding of the market. They understand your needs and provide the right solutions.

Our Technologies

Our studios are updated continuously with the latest technology developments in order to maximize the efficiency of services offered.

Our professionalism

Our supervisors closely follow up with any service being delivered to our clients, thus ensuring professionalism and high quality on the deliverables.

Our transparency

We take great responsibility on ensuring each process is conducted with utmost transparency towards our clients.

Our multilingualism

We take pride on being a meeting point of highly fluent multilingual individuals who enable us a global coverage of the market. We speak your language, whichever it is.

Our expertise

We ensure you and your customers’ are getting a qualified and knowledgeable representative every time we receive a call. We know the right specific approach and ensure your wants and needs are met and your customers are satisfied.