We are always on.
We are always there.
Our company creates excpetional outcomes for our customers who count on us.
HOW WE HELP
Our passion for our core purpose gives us the courage to reach beyond our comfort zone
to try innovative and unconventional ideas. We do the right thing — even when no one is watching.
SEE OUR SOLUTIONS IN ACTION
Take a tour
Join us in embracing the Bambus Contact Center approach, where customer-centricity is at the core of our solution. Elevate your support capabilities and create memorable experiences that leave a lasting impact on your customers.
OUR SOLUTIONS
Bambus Contact Center provides a combination of a 100% cloud contact center solution combined with telecom carrier services and multilingual agents that are trained in various industries.
Our inbound customer center services cater to a wide range of industries, empowering companies worldwide to boost their productivity, efficiency, and profitability.
Our professional outbound services empower companies to actively engage with both potential and existing customers, gaining valuable insights into products and services. Enhance revenue and retention through proactive customer interactions.
Through our exclusive partner, Aixtema in Aachen, we offer exceptional Repair Center services. Our dedicated team of expert technicians and engineers specializes in handling orders, claims, and returns of IT, telecommunication, and electronics equipment. Trust us for reliable and efficient repairs.
We specialize in managing technical support contacts for companies setting up their business. Additionally, we offer comprehensive solutions for IT infrastructures, data management, communication, and security. Count on us for streamlined and reliable support.
Our e-procurement service provides a comprehensive solution for digitizing and automating procurement processes. By utilizing our service, organizations can improve procurement efficiency, enhance transparency, and optimize overall procurement operations.
Our team is is committed to exceeding every client expectation by offering great service.
BAMBUS CONTACT CENTERKEEPS YOU ON TRACK!
Bambus Contact Center provides a combination of a 100% cloud contact center solution combined with telecomcarrier services and multilingual agents that are trained in various industries.
Individual packages
No size fits all! Together with our client
we tailor the optimal package of
services which responds best to their needs.
High Speed
Time is precious for any business’
smooth function. We have the
necessary resources to ensure any
service is delivered with no delay.
Global coverage
Our team is there to ensure that
services’ delivery knows no borders!
We reach out to people both locally
and overseas. We are available 24/7.
OUR VALUES!
Our passion for our core purpose gives us courage to reach beyond our comfort zone to try innovative and unconventional ideas. We do the right thing — even when no one is watching.
Profesionalism
Great cooperation is what makes a firm value. We put a lot of thought into our employees and how we treat them. They are our representatives, and we are your representatives. Friendship, good humor, honesty, open-mindedness, positivism, and most importantly, hard effort are valued by our teams.
People
Great cooperation is what makes a firm value. We put a lot of thought into our employees and how we treat them. They are our representatives, and we are your representatives. Friendship, good humor, honesty, open-mindedness, positivism, and most importantly, hard effort are valued by our teams.
Expertise
We are dedicated to creating an environment that is encouraging, kind, and supportive. We all have a responsibility to help and enrich the lives of our colleagues. We collaborate to bring our interests and experience to our workplace in order to make it the most valuable it can be.
Technology
We believe in the potential of technology to accelerate progress and will ensure that your projects are technically updated. We work together as a team, demonstrating empathy and respect along the way. One of our major advantages is our ability to solve challenges, and we provide an environment where you can accomplish your goals and become the best version of you.
Multilingualism
What can be better than being able to communicate in every language? Speaking in groups of two or more! Our company is filled with multilingual people. In many areas, we believe that speaking multiple languages gives you a significant advantage over the competitors. We make sure that we have enough speakers to fit the needs of a multilingual client.
BUILD A COMPANY PEOPLE LOVE
For over 10 million individuals, our thought leadership on customer interaction has become the gold standard. Bambus Contact Center is more than just a customer service company; we’re a partner in your success.
