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We always deliver more than expected

We understand the needs of our customers

Our company creates exceptional outcomes for our customers who count on us. We are always on and we are always there. At Bambus Contact Center, our purpose, vision, mission and values guide who we are and who we want to be. We’re the soothing voice and advanced technology solutions at the heart of the customer experience. We help our brand partners optimize the lifetime value of their customer relationships by creating a customer experience that attracts, converts, engages and retains clients.

Bambus Contact Center
keeps you on track!

We provide a wide range of services at high speed and with affordable costs.

Individual packages

No size fits all! Together with our client we tailor the optimal package of services which responds best to their needs.

High Speed

Time is precious for any business’ smooth function. We have the necessary resources to ensure any service is delivered with no delay.

Global coverage

Our team is there to ensure that services’ delivery knows no borders! We reach out to people both locally and overseas. We are available 24/7.

We are the one-stop-shop place that addresses all your needs by delivering the
best customer experience at a reasonable price. Bambus Contact Center provides
a combination of a 100% cloud contact center solution combined with telecom
carrier services and multilingual agents that are trained in various industries.

Inbound

We offer inbound services with competitive pricing along with a strong list of features and exceptional customer service.

Outbound

We provide professional outbound services for companies seeking to actively engage with potential or existing customers and earn valuable insights about products and services as well as increasing their revenue and retention.

Repair Center

Our Repair Center services are delivered by our exclusive partner, Aixtema in Aachen. In aixtema Repair Center, our expert technicians and engineers handle orders, claims and returns of equipment from IT, telecommunication and electronics.

Technical Support

We offer managing technical support contacts for companies that would like to setup their business. We further provide IT infrastructures, management of data, communication, and security.

Our Values!

Our passion for our core purpose gives us courage to reach beyond our comfort zone to try innovative and unconventional ideas. We do the right thing — even when no one is watching.

Profesionalism

Expertise

Technology

Multilingualism

Contact Us!

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