Technical Support

Our comprehensive technical support solutions aim to deliver positive customer experiences throughout the technology lifecycle. Our experts have the training, tools and expertise needed to solve technical problems excellently. We help you build your customized contact center solution that keeps pace with new channels, interactions and customer preferences. We complement tools and processes to provide the best possible service to your customers.

We care

Excellent customer service is the number one job at our company! It is the personality of the company and the reason customers come back.

Setting up Omnichannel modules

Setting up the software, signing in account on Google Analytics, view navigator and report tracker.

VoIP gateways

Converting TDM telephony traffic from the PSTN into digital packets IP packets for transport over an IP network.

Acquisition

Build on the target company’s strengths and capture synergies. New ideas and perspectives.

System Administration

Utilize best practices for choosing hardware, vendors, and services for any organization. Manage an organization’s computers and users using the directory services, Active, Directory, and OpenLDAP.

Cloud Predictive Dialer

Predictive dialer ensures that more customer calls are made in a shorter time. Also configures the time for which the agent remains unavailable after the call ends.

Consulting Contact Center Solutions

An innovative provider of strategic advisory, consulting, and managed services for contact center and customer experience.

Security Measurements

Minimization of criminal acts, sabotage, physical access control to premises and computer work.

Contact Us!

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