Outbound

Our outbound services successfully achieve program objectives associated with B2B and B2C programs. We can enable your business to reach your customers in more effective ways than ever before and we leverage your customer lists to develop and execute campaigns for marketing, surveys, responses, and interactions using our technology platforms. By using multiple touchpoints, we can ensure that we can work with them regardless of their preferred method of communication.

Being Helpful

Keeping our competitors focused on us while we stay focused on the customer. We ask our customers to be part of the solution, and don’t view them as part of the problem.

E-mail follow-up

Increase conversation, build trust and support with customers, help audience filter and email marketing.

Business to Business (B2B)

A plan of action exchange between organizations. Between an assembling organization and a distributor or a retailer

Acquisition

Build on the target company’s strengths and capture synergies. New ideas and perspectives.

Chat

Communicating, interacting, and exchanging messages over the Internet. Two or more people sharing a chat-enabled service or software.

Business to Consumer (B2C)

Selling products and services directly between a business and consumer who are the end-users of the respective products or services.

Verification

To ensure that a product, service, or system meets a set of design specifications.

Win back

A calculated marketing plan to get non active users back on a company, retain them as active users and make them loyal.

Lead generation

Attracting prospects of a certain company and increasing their interest in our products or services through nurturing and converting them into customers.

New services and products to existing customers

Selling products and services you offer that your customers have not yet purchased, such as upgrades and add-ons.

Quality Assurance

Used to prevent mistakes and defects by monitoring and evaluating the various aspects of products, services if they are on the right path.

Up-sale and Cross-sale

Encouraging customers to purchase a comparable higher-end product than the one in question, while cross-selling invites customers to buy related or complementary items.

Customized reports

A report that one can create based on any combination of criteria and various formatting options. Headings, columns, colors, and graphs are all formatting options.

Custom order processing

A request prepared in a specific manner in response to an individual customer's request.

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